Privacy policy
Last updated: April 13, 2026
BOILER RECORDS operates this store and website (including all related information, content, features, tools, products, and services) to provide you with a curated shopping experience (the "Service"). BOILER RECORDS is powered by Shopify, which enables us to provide you with the Service. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Service. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies, relates to, or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot be associated with a particular individual. Depending on how you use the Service, where you are located, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences derived from such personal information):
Contact Information: Including your name, address, billing address, shipping address, phone number, and email address.
Financial Information: Including credit card, debit card, financial account numbers, payment information, financial account details, transaction details, payment methods, payment confirmations, and other payment-related details.
Account Information: Including username, password, security questions, and various preferences and settings.
Transaction Information: Including products you have viewed, added to your cart, added to your wishlist, purchased, returned, exchanged, or cancelled, as well as your past transaction history.
Communications with Us: Information contained in your communications with us, such as when you contact customer support.
Device Information: Including information about your device, browser, and network connection, IP address, and other unique identifiers.
Usage Information: Including information about your interactions with the Service, such as how and when you access the Service and how you navigate through it.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you: When you create an account, visit or use the Service, contact us, or otherwise provide us with your personal information.
Automatically through the Service: From your device when you use or visit our products, services, or website, and through cookies and similar technologies.
From our service providers: When we engage them to use certain technologies or to collect or process your personal information on our behalf.
From our partners and other third parties.
How We Use Your Personal Information
Depending on how you interact with us and the services you use, we may use your personal information for the following purposes:
Providing, Customizing, and Improving the Service: We use your personal information to provide you with the Service. This includes fulfilling our contracts with you, processing payments, fulfilling your orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging delivery, facilitating returns and exchanges, enabling you to post reviews, and providing you with a personalized shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve the Service.
Marketing and Advertising: We use your personal information for marketing and promotional purposes. This may include sending you marketing, advertising, and promotional communications by email, text message, or postal mail, and displaying online advertisements on the Service or on other websites based on products or services you have previously purchased or added to your cart, or other Service usage history.
Security and Fraud Prevention: We use your personal information to authenticate your account, provide secure payment and shopping experiences, detect, investigate, and respond to potentially fraudulent, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of the Service. If you use the Service to register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with others.
Communicating with You: We use your personal information to provide customer support, respond to you promptly, deliver effective service, and maintain our business relationship with you.
Legal Purposes: We use your personal information to comply with applicable laws, respond to legitimate legal processes including requests from law enforcement and government authorities, participate in and investigate civil discovery proceedings, potential or actual litigation, and other legal disputes, and to investigate and enforce potential violations of our Terms of Service and policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:
Shopify and vendors and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
Business and marketing partners for the purpose of providing marketing services and delivering advertisements to you. For example, we use Shopify to support personalized advertising in connection with third-party services based on your online activity across various merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to opt out of our sharing your information for targeted advertising or marketing purposes based on your online activity across different merchants and websites. You may exercise your right to opt out here.
Where you have directed, requested, or consented to the disclosure of specific information to a third party (e.g., for the shipment of products or the use of social media widgets or login integrations).
With our affiliates or other companies within our corporate group.
In connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service and policies, and to protect and defend the Service, our rights, and the rights of our users and others.
Our Relationship with Shopify
The Service is hosted by Shopify, which collects and processes personal information about your access to and use of the Service in order to provide and improve the Service for you. Information you submit to the Service may be transmitted to and shared with Shopify and third parties, which may be located in countries other than your country of residence, in order to provide and improve the Service to you. We also use certain enhanced features of Shopify that incorporate data and information derived from your interactions with this store, other merchants, and Shopify in order to protect, grow, and improve our business. To provide these enhanced features, Shopify may use personal information collected about your interactions with this store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests to exercise your rights with respect to such use. To learn more about how Shopify uses your personal information and the rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights with respect to your personal information here via the Shopify Privacy Portal.
External Websites and Links
The Service may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, please review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, or the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public venues such as third-party social networking platforms may also be viewable by other users of the Service or users of those third-party platforms without limitation on use by us or those third parties. The inclusion of any such link does not constitute or imply our endorsement or recommendation of the linked platform or its owner or operator, except as disclosed on the Service.
Children's Data
The Service is not directed at children, and we do not knowingly collect personal information from children who are minors under the laws of your jurisdiction. If your child has provided us with personal information and you are their parent or guardian, you may contact us using the information below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined by applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, including the maintenance of your account, the provision of the Service, compliance with legal obligations, resolution of disputes, and enforcement of other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights described below with respect to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and we may decline your request as permitted by applicable law.
Right to Access / Right to Know: You may have the right to request access to the personal information we hold about you.
Right to Deletion: You may have the right to request that we delete personal information we hold about you.
Right to Correction: You may have the right to request that we correct personal information we hold about you.
Right to Data Portability: You may have the right to receive a copy of personal information we hold about you and, in certain circumstances and subject to certain exceptions, to request that we transfer it to a third party.
Right to Opt Out of the Sale or Sharing of Personal Information for Targeted Advertising: Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal information, or the processing of your personal information for purposes of "targeted advertising" as defined under applicable privacy laws. You may exercise your right to opt out here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will treat this as a request to opt out of the sale or sharing of personal information for your device and browser. If we are able to associate the signal with a specific Shopify account, we will apply the opt-out request to that account as well. To learn more about the Global Privacy Control, please visit https://globalprivacycontrol.org/. We do not recognize other "Do Not Track" signals that may be transmitted by your web browser or device.
Managing Communication Preferences: We may send you promotional emails from time to time, but you may opt out of receiving them at any time by using the unsubscribe option included in those emails. Even if you opt out, we may still send you non-promotional communications, such as important notices related to your account or orders.
If you are located in the United Kingdom or European Economic Area (EEA), subject to local legal exceptions and limitations, you may also have the following rights in addition to those listed above:
Right to Object and Right to Restriction of Processing: You may have the right to request that we stop or limit the processing of your personal information for certain purposes.
Right to Withdraw Consent: Where we rely on your consent as the basis for processing your personal information, you have the right to withdraw that consent. Withdrawal of consent will not affect the lawfulness of any processing conducted prior to your withdrawal.
You may exercise these rights where indicated on the Service or by contacting us using the contact information below. To learn more about how Shopify uses your personal information, including your rights with respect to data processed by Shopify, please visit https://privacy.shopify.com/en.
We will not treat you adversely for exercising any of these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to exercise rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide documentation demonstrating authorization from you, and we may also require you to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.
Complaints
If you have concerns about how we handle your personal information, please contact us using the information below. Depending on where you live, you may have the right to appeal our decision through the contact information below, or to lodge a complaint with the data protection authority in your jurisdiction. In the European Economic Area, a list of the relevant data protection supervisory authorities can be found here.
International Transfers
Please be aware that your personal information may be transferred, stored, and processed outside of your country of residence.
When we transfer your personal information outside the European Economic Area or the United Kingdom, we do so in accordance with recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or, where applicable, equivalent instruments issued by the relevant UK authority, unless the destination country has been recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, business, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website, the "Last Updated" date will be updated, and we will provide notice as required by applicable law.
Contact Us
If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us through our contact form. For the purposes of applicable data protection law, we are the data controller of your personal information.